SINANEN HOLDINGS CO., LTD. (the “Company”) engages in a socially essential business of supplying energy through partnership with its customers and sales companies. Therefore, the Company must appropriately manage risks such as information leakage and unauthorized access for its customers and sales companies in order to prevent the occurrence of incidents that will result in the loss of trust from society.
The Company endeavors to appropriately protect customers’ personal information by establishing a personal information protection policy and a personal information protection compliance program and disseminating them among executives and employees.
Collection, use, and disclosure of personal information
The Company shall collect personal information upon clarifying the purpose of such collection and obtaining consent from the individuals. In addition, the Company shall not use personal information for any purpose other than the purpose of collection.
Respect for the rights of individuals
The Company shall respect the rights of individuals regarding personal information and, when an individual requests that his or her personal information be disclosed, corrected, or deleted, or seeks to prevent the use or provision of such information, the Company shall respond to such request within a reasonable period and scope.
Appropriate management of personal information
The Company shall appropriately manage personal information and take measures to prevent unauthorized access to personal information, falsification, and leakage based on the personal information protection compliance program and information security policy.
Compliance with laws and regulations and other rules
To appropriately protect personal information, the Company shall comply with laws and regulations, ordinance, and other social norms and internal rules regarding personal information.
The Company shall continuously improve the personal information protection compliance program in accordance with the results of periodic audit and changes in the social environment.
Establishment of contact for handling personal information
For inquiries and comments about personal information, please call the following number:
SINANEN HOLDINGS CO., LTD. CSR Team
or the Contact below.
Established on October 1, 2015
SINANEN HOLDINGS CO., LTD.